MacOS Slack Notifications Not Working: A Troubleshooting Guide

If you're experiencing issues with Slack notifications not working on your MacOS device, this article aims to help you troubleshoot the problem and get back to receiving those important updates from your team.

Before we dive into the troubleshooting process, make sure you have the latest version of the Slack app installed on your device. You can check for updates in the App Store or by visiting the Slack website.

Step 1: Check Your Notification Settings

The first step is to ensure that notifications are enabled on your device and within the Slack app. Go to your MacOS settings, then click on 'Notifications.' Make sure that notifications are turned on for the Slack app. You can also check if there are any specific notification settings that might be blocking notifications.

Step 2: Check Your Focus Assist Mode

If you have enabled Focus Assist mode, it may be blocking all notifications on your device, including Slack notifications. To turn off Focus Assist mode, go to your MacOS settings and click on 'Do Not Disturb.' Set the schedule to allow notifications during working hours or customize the settings to fit your needs.

Step 3: Check for Paused Notifications

It's possible that you may have paused notifications from Slack for a specific time period. To check if this is the case, log in to your Slack account and click on the 'Notifications' tab. Look for any paused notification settings and turn them off.

Step 4: Restart Your Device or App

Sometimes, restarting your device or the Slack app can resolve issues with notifications not working. Try closing the Slack app and reopening it to see if this resolves the issue.

Step 5: Check for Conflicting Apps

If you have other apps running in the background that may be interfering with Slack notifications, try closing them down temporarily. This could include social media apps or other messaging apps.

Step 6: Reset Your Notification Settings

If none of the above steps resolve the issue, you can try resetting your notification settings within the Slack app. To do this, log in to your Slack account and click on the 'Notifications' tab. Click on the 'Reset' button to reset your notification settings to their default values.

Slack notifications not working can be frustrating, but by following these troubleshooting steps, you should be able to identify and resolve the issue. Remember to check your notification settings, Focus Assist mode, paused notifications, restart your device or app, conflicting apps, and finally, reset your notification settings. If none of these steps work, feel free to reach out to Slack's support team for further assistance.

Additional Tips

Slack notification settings sync across all platforms, so if you make a change on one device, it will also be reflected on other devices with the same account. This means that you need to configure your Slack notification settings separately for each group or channel.

Slack is a popular messaging app used by businesses and teams worldwide, connecting people to the information they need. It runs on various platforms, including Windows, Linux, MacOS, iOS, and even the Apple Watch. With its user-friendly interface and feature-rich capabilities, it's no wonder that many teams rely on Slack for their communication needs.

Slack Technologies is an LLC of an American software company founded in Vancouver, British Columbia, in 2009. The company was acquired by Salesforce in 2020. Today, Slack remains a popular choice among businesses and teams looking for a reliable instant messaging platform.

Macos slack notifications not working